Last Updated: March 14, 2025
1. Introduction
Freedom Smog LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
2. Information We Collect
2.1 Personal Information
We collect:
- Contact information (name, email, phone number, address)
- Appointment and service history
- Payment information
- Communication preferences
- Service-related details
2.2 Automatically Collected Information
- Website usage data
- Device information
- IP address
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide requested services
- Send service notifications and updates
- Process payments
- Improve our services
- Comply with legal obligations
4. SMS Communications
We send SMS messages to customers who have explicitly opted in to receive:
- Appointment confirmations
- Appointment reminders
- Service updates
- Schedule changes
SMS Communication Terms:
- Message frequency varies based on your service schedule
- Message and data rates may apply
- Text STOP to unsubscribe at any time
- Text HELP for assistance
- Your phone number is used only for service-related communications
- We maintain records of your communication preferences
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist our operations
- Payment processors
- Legal authorities when required by law
- Business partners with your consent
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of communications
- Review your communication preferences
- Request data portability
7. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data
- Secure data storage
- Regular security assessments
- Employee data handling training
8. Data Retention
We retain your information for:
- Active accounts: Duration of service relationship
- Inactive accounts: Up to 3 years for legal and business purposes
- Marketing preferences: Until opt-out received
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
10. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Enhance user experience
You can manage cookie preferences through your browser settings.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
12. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
13. Contact Information
For privacy-related questions:
- Phone: 209-600-0440
- Address: 195 S Union Rd, Manteca, CA 95337
14. California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination for exercising rights
